Choose your coverage level. Control how every lead is answered.
Best for single-channel focus
Best for multi-channel coverage
Best for complete coverage
Feature | Convert | Control | Command |
---|---|---|---|
Channels | Pick ONE (Website chat OR Social DMs OR Phone) | Website + SMS + Social | Website + SMS + Social + Phone |
SMS Included | 500/yr (agent follow-ups only; no bulk; inbound free) | 6,000/yr (agent follow-ups only; no bulk; inbound free) | Unlimited for agent follow-ups (inbound free) |
Voice Minutes | 0 included ($0.03/min overage) | 6,000 included ($0.03/min overage) | 10,000 included ($0.03/min overage) |
User Seats | 1 | 3 | 6 |
Multi-location | No | Yes (same brand) | One brand / primary location |
Phone Handling | 25s timeout → SMS (customizable) | 25s timeout → SMS (customizable) | 25s timeout → SMS (customizable) |
CRM & Calendars | CoreCommand + Google/Outlook | CoreCommand + Google/Outlook | CoreCommand + Google/Outlook |
BYO Twilio | Supported | Supported | Supported |
Support | Standard (responses within 2 business days) | Standard (responses within 2 business days) | Priority (responses within 24 hours) |
Most projects launch in 30–45 days.
Pay your plan (or deposit). We lock your VIP number and send a 5–10 minute intake form.
Upload the basics a great sales rep would need: your offers, prices, and FAQs; docs/photos/menus; policies; links to booking/forms; CRM access (or we set up CoreCommand); phone rules; optional brand voice samples.
We build her knowledge, write playbooks, and run short test sprints. You review samples, give feedback, and we tune replies to sound like your brand.
We set forwarding/A2P, turn Vertzi on, and watch the first two weeks closely. You get the dashboard, lead tags, and alerts. Balance is due on or before the live date.